OUR STORES

VISIT OUR NEW
STORE ALONG MOMBASA ROAD

Mombasa Road
Nairobi, 00100

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, all images displayed represent the actual product you will receive. Minor color variations may occur due to lighting or screen settings, but we guarantee the design, size, and specifications match.

Where can I view my sales receipt?

Once your order is completed, you will automatically receive your receipt via email. You can also download your receipt anytime by logging into your account on our website.

How can I return an item?

You may return eligible items within 7 days after delivery. Products must be unused and in original packaging. Please review our full return policy or contact our support team for assistance.

Will you restock items indicated as “out of stock?”

Yes. Many items are restocked regularly. If an item you want is out of stock, feel free to contact us for the estimated restock date.

Where can I ship my order?

We deliver within Nairobi and surrounding areas, and also work with parcel services to reach most regions across Kenya. Delivery options will be shown during checkout.

INFORMATION ABOUT US

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